Shoutbox

Hi there, the same thing happened me yesterday and ive tried everything to fix it but i cant!!! Did you manage to get yours sorted? If so could you PLEASE help me to sort out mine?

When I tried to log on to MSN today I got this error code. Noone knows my password and ive tried changing it. I did change it correctly but it still wont let me log on. Ive tried everything people have been saying etc.. but nothings worked. I only want to get on my MSN so i can copy my contacts, because i want to make a new account. Please help?!



1020 Contacts

Windows Live Messenger could not sign you in because the sign-in name you entered does not exist or your password is incorrect. If you have forgotten your password, click forgot your password. Error 80048823:

http://windowslivehelp.com/solution.aspx?solution...-a2b7-81d72c2e7d55

It can also be caused by:
- Your saved log-in information is not updated
=> Wait until it gets updated

- Your browser's cache is full
=> Delete your browser cache

- You signed in with incorrect password
=> See further below

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quote:

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Originally posted by WisuHD
When I tried to log on to MSN today I got this error code. Noone knows my password and ive tried changing it. I did change it correctly but it still wont let me log on. Ive tried everything people have been saying etc.. but nothings worked. I only want to get on my MSN so i can copy my contacts, because i want to make a new account. Please help?!

1020 Contacts

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Note that you don't need to create a new account if you simply want to change your Windows Live ID Email.
Because creating a new account is also troublesome for your contacts as they all need to remove your old account and add your new account too.

So, first check if your account supports automatic migration to a new account:

http://account.live.com/ChangeId.aspx

In that case, you don't need to do anything at all; everything will be done automatically for you after a few days.

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If you still proceed in creating a new account (and you have again access to your old account), make absolutely sure you also _remove_ all the contacts!

This is very important, so don't forget to do it. Otherwise your contacts wont be able to remove your old account in their Messenger lists.

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Please also read:

Sign in Failures:
http://windowslivehelp.com/solution.aspx?solution...-a661-8254ae9c8d78

Changing Password:
http://windowslivehelp.com/solution.aspx?solution...-ac9a-93838d81b2d6

If you think you got hacked:
http://windowslivehelp.com/solution.aspx?solution...-b03f-145b951dcb41

Closing an (Hotmail) account:
http://windowslivehelp.com/solution.aspx?solution...-a60c-aae81982a54e

If you have any more issues:
http://windowslivehelp.com/product.aspx?productid=10

Thankyou but i cant log onto that account because it says the password is incorrect. It isnt incorrect for sure, i have reset the password many times using my alt account.