Shoutbox

hey all i just got a new laptop and i have downloaded wlm and msgplus but i cant get wlm to work when msg plus is installed. if i uninstall msgplus wlm works. i dont have any of the confilicting programs on my computer any suggestions on what to do? i've been using msgplus for years without a problem.

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Originally posted by surfguy17
hey all i just got a new laptop and i have downloaded wlm and msgplus but i cant get wlm to work when msg plus is installed. if i uninstall msgplus wlm works. i dont have any of the confilicting programs on my computer any suggestions on what to do? i've been using msgplus for years without a problem.

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What happens when you try to use WLM?

Do you get any error codes or any messages?

nope nothing it just wont boot up at all and then as soon as i uninstall plus it works.

Do you have any Messenger Plus! Live skins installed?  A broken skin can cause Messenger to not load at all.

When you try to load Windows Live Messenger, if you look in task manager, does the process "msnmsgr.exe" show up?

no i have no skins and yes it does

What operating system are you using?

vista 64bit

Does the icon show up in the system tray (the bottom right hand corner of the screen by the clock) at all?

no it doesnt

I take it you've tried re-starting the computer and trying to open it again?