I've always been wondering why my Internet speed is quite slow (well, considering it should be upto 20Mb/s). Well, today I found out
I've run speed tests and found I was only getting 5Mb/s. I've tried other filters for the phone line to try and reduce noise; no change. I'm smack bang in the middle of three exchanges (not that it makes much difference, I'm about 1Km from all of them), but still only get relatively low speeds.
The problem, as it turns out, is that the exchange we use from our address doesn't have ADSL2+ enabled yet
It will be enabled (hopefully) by 30th March 2010, which means 24Mb/s+ speeds (although I'm only on a 20Mb/s connection now)
Theoretical speeds of 3MB/s
That's under 5 minutes for a downloaded 750MB film.
This may not seem much, especially with cable already offering upto 50Mb/s, but I live in a cable "black hole". It surrounds my town, but hasn't been implemented in it yet
.
Why am I so bothered? Why am I posting this? Well, shouldn't ADSL2+ been rolled out already? It's called 21CN for a reason. I want, no demand, to be receiving download speeds that I pay for! Getting a quarter of what I should isn't acceptable. If the lower speeds weren't bandwidth capped I would have changed down to a lower price plan. Why was I offered such speeds when the ISP knows perfectly well I can't receive it no matter what technology I use?
If I could be bothered I'd write a complaint, because if you receive a certain percentage less than you pay for, there is a regulation in place to prevent it. What good would it do though? Would I get money back? Would it be MY fault for not checking in advance before paying for the service? Or would the fact that my monthly bandwidth has been above the capped limit of the lower price plans mean that I would have needed 16Mb anyway and so would not be entitled to anything?
Has anyone here ever had a problem like this and what did you do? I think it's rediculous...
But at least it's only for 3 more months
[/rant]
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