quote:
Originally posted by floydr
Hi, i have 2 computers which i'm trying to fix.
1. Dell XPS all in one PC - Windows Vista Ultimate
When trying to back up files, in get message ''software cannot find file 0x80070002
when trying to install windows live essential update, computer crashes.
when i restart the computer it asks me to run system restore, i get the following message...
System Restore did not complete sucessfully. computer systems and files were not changed.
details - an unspecified error occurred during SR...
is your friend...
http://forums.techarena.in/vista-help/940732.htm
quote:
Originally posted by floydr
2: toshiba satellite L300D - Windows 7 Ultimate
every time i start the computer, i'm asked to launch startup repair...
if i do...
startup repair runs for around 20 mins, then crashes.
if i dont...
it will get to the black screen with the windows flag in the middle, then restart itself.
I have replaced the HDD 3 times, and put a clean install of the operating system on every time. each time it has worked fine untill i turn the computer off and try to restart...the same will happen
If you have replaced the harddrive 3 times, which seems highly unlikely, you could be looking at a memory issue.