RE: "STOP: c000021a (Fatal System Error)" Error!
Hi everyone, truth be told, I think perhaps the abject panic in my soul is preventing me from seeing the solution to my problem. You all seem pretty computer savvy, and I'm not. But I believe I can fix this problem myself if I just know what to do. I'm unemployed now, I don't have money to spend on this and I need my PC to look for a job. Please help me.
Here's the error message:
STOP: c000021a {Fatal System Error} The Windows logon process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000). The system has been shut down.
Here's what happened:
We've upgraded to hi-speed Internet and phone. I installed the hi-speed modem to the pc in the den on Tues. I installed the Netgear router on Wed. I installed the Netgear wireless adapter for my bedroom pc (the BSOD one) on Friday. I had been offline for about a week, so Windows had 7 updates to install when I shut down. No problems. Sunday I tried to download a file and got a message that I needed to upgrade to Windows Media Player 9. I installed the upgrade. I allowed the program to restart my Dell, and that's when I got the BSOD.
I can't boot up at all. Not in safe mode, not with the last good configuration, not no way, not no how. I have a Dell, so I don't have XP discs. Dell's Diagnostics (with and without the CD) don't work. I downloaded the Ultimate Boot CD on the den's computer, that won't work. I was planning to buy PowerSuite Golden, but it had horrible customer reviews. I called tech support for System Mechanic premium to see if it would boot up my computer, because their website says it will, the tech says it will not. I'm running XP Home, but we have XP Pro on the computer I'm at now, and I do have the discs for that. I'm not sure what to try next, but I'm very good at following instructions, just throw 'em at me.
Thanks!
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