Hey,
I understand it is very frustrating but the only official thing you can and should do is described here:
http://windowslivehelp.com/solution.aspx?solution...-ac9a-93838d81b2d6
and here:
http://windowslivehelp.com/solution.aspx?solution...-b03f-145b951dcb41
Or alternativly, go here:
https://security.live.com/acsr.aspx
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Note: Is this your post?:
http://windowslivehelp.com/thread.aspx?threadid=f...-ade7-ff0c3ec5be64
If so, I suggest you do what they ask you to do.
Nobody here on the Messenger Plus! forum (or any other forums for that matter) can do anything else or suggest anything more. The people on the Windows Live Solution Center are the only ones who can help you; nobody else can do anything about it. There is no other way or other 'helpdesk' you can turn to.
The only thing more to suggest is to keep your cool and be as descriptive as possible. Eg: if you explain something you did, be very clear, use steps to describe in detail what you did.
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Some tips for afterwards:
http://windowslivehelp.com/solution.aspx?solution...-9c72-0dd425a5b5f3
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