Shoutbox

what version is your OCX?
this here is v6.0.81.5...
(EDIT: removed again, was the same as Tochjo's...)
If it is the same filesize (even same version) it doesn't mean they're the same... yours could be corrupt

Search your PC for other COMCTL32.OCX's, maybe there is somewhere a conflict, or it loads the wrong one (having an -bad- OCX in \windows where it normal would be in \windows\system32). Unregister and delete everything you find in windows, windows\system and windows\system32, then copy the one from Tochjo into your system32 directory, register it....

To register: REGSVR32 c:\windows\system32\COMCTL32.OCX
To unregister: REGSVR32 /u c:\windows\COMCTL32.OCX (directory may be diff. afcourse)



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EDIT: taken from: http://www.vibratesoftware.com/html_help/html/Dia...stomer_Support.htm
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ERROR:
I get a error message that reads : failed to load control "toolbar" from COMCTL32.OCX. your version of COMCTL32.OCX may be outdated. make sure you are using the version of the control that was provided with your application.

PROBLEM:
There are two or more identical files called comctl32.ocx on your computer. 

SOLUTION:
There should be only one comctl32.ocx on the computer.   Search the c:\windows folder and all subfolders for all files named comctl32.ocx.
* Click the right mouse button on the file name, select properties, then version.
* Delete all comctl32.ocx files EXCEPT the newest version one
* Restart the computer.