quote:
Originally posted by SurfIsUp
Until the post by Patchou - it appeared that this productline did not have a problem resolution oriented support staff. It appeared that the support personnel did not adequately listen and were prone to making erroneous assumptions. It appeared that they did not fully research potential bugs and had a tendency to dump blame on endusers.
I'd just like to point out that the people who replied are not a "support staff." They don't get paid or anything... they're just regular users of MsgPlus! who choose to be here.
I think you're expecting a little too much professionalism.
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