Yep that’s Future Shop for ya, Great products
crappy service
. My parents once returned a vacuum to get repaired, they waited 5 months (with the occasional call to see where it was at) supposedly it was shipped to the manufacture but they had no clue where else it could be. Then we find out they had lost it lol. So they gave us a brand new one for free. I'm waiting for the day when are original one comes in then while have 2 lol