hahaha... Matty my pal... if only you knew how much I hate this store and the people who work in there (and I don't hate many thigns in life). Here is a true story that I experienced myself at Futureshop:
While looking for a new scanner one day, I heard a vendortalking about the extended waranty plan to a couple who just bought a new computer. Here was his major argument (and I'm not kidding, this was his exact words, only translated from French) : "The Futureshop's extended service plan will do much more than adding an extra warranty to your computer. We also clean your computer once a year for free. Let's take an example: your hard disk runs at 7200 RPM, in a couple of months, because of all the data that will be on it and because of dust, it will turn around 4000 to 5000 RPM... when you bring it, weclean it and it will be back to its full potential"
... needless to say that I really had to control msyelf not to interupt the vendor and start insulting him. I have other very good Futureshop stories but I think that you can see what Imean with this one. It's the worse thing I ever heard and it came from one of their specialised technicians