i've tried uninstalling messenger plus. it still comes out with the same problem so obviously there's something wrong with msn messenger 7. i could sign in to Windows messenger and Web messenger. I tried changing servers with the suggestion from sunshine on another post and well... still doesn't work. i think we'll have to wait until someone finds out the root of the problem. but until then msn messenger is the only way of a person contacting me.. i.e. i can't live without it