Shoutbox

Ok, first of all when you open a conversation window with a contact and try and send a message what exactly is the problem? Can't you type in the box because it's greyed out, do you click send and nothing happens, do you get an error message if so please state it exactly.


Have you allowed MSN Messenger full accsess to the internet in your firewall?

Did this problem start after anything you installed?

Also have you tried this;
Start > Control Panel > Add\Remove Programs > MSN Messenger > Change\Remove > Uninstall > Follow uninstaller > Reboot your computer (do not skip this step) > Download and install MSN Messenger again.

You could also try (if that doesn't work);
Start > Help & Support > Undo Changes to your computer using system restore > Restore my computer to an earlier time > and pick a date before the problem started, and only before the problem started, pick a restore point and continue from there.
Please note: this second option will undo setting changes you have made to your computer since the date you pick. But your personal documents and files will remain safe.