Shoutbox

Just an enquiry about the free upgrade. Has anyone else who is using BT Broadband recieved it yet as I don't believe I have. Will they notify me when they do it; do I have to make the first move for them to do it; how does it work etc?

I am on a 1mb package so should be upgraded to 2mb. Having said this my current speed on the net is only 576 kb (see S/S):



Surely it shouldn't be this low?