I'd check the gateway between you and the internet's speed, see if that is interfering. When I got upgraded I got no notice of it, if I hadn't heard from other sources it would have come as a nice surprise
. Afaik, everyone on BT I know has received the upgrade.
quote:
Originally posted by kieranissafe
do I have to make the first move for them to do it; how does it work etc?
No, you don't have to do anything. However your internet connection may go down for 30 minutes.