O.P. RE: problems...
There is no 'account information' link:
Account Services home:
Credentials -> Manage your credentials
* Change your e-mail address
* Change your password
* Add or change your security key
* Add or change your mobile credentials
* View your unique ID
Privacy & security -> Reset your password or report security issues.
* Reset your password
* Report a security issueExternal Link
* View our privacy statement
Customer support -> * Reset your password
* View online help
* Report a security issueExternal Link
* Close your account
* Contact usExternal Link
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