Shoutbox

I don't use this feature myself, but here's a few topics that may point you in the right direction:
Encrypting Archived Logs - not really related
Encryption Problem PLEASE HELP
How do I DECRYPT my log files?

They might help if for some reason you can't access the files but you know the password IS correct. If it isn't, then unfortunately there's little else you can do. Hope it helps.