Guys, we would like to thank you again for all your inputs, both positive and negative ones !
Choosing not to install a software on its first few days of Alpha release is reasonable. We understand your concerns, and we can promise you that we will not repeat other software’s horrible mistakes.
I would like to get your inputs regarding what to do with the tokens/link issue:
Since most of you were complaining about this - we will probably change this! However, this leaves us with an unsolved issue - What should we do with the tokens/tags that we _must_ send when sending an emoticon, wink, sound effect, audible, etc...
As mentioned earlier - each time you send SweetIM content, we have to send some tokens/tags to the second peer to identify the content that should be presented. Those that have SweetIM installed only see the content and don't get the tokens/tags.
But those who don't have SweetIM - have to see _Something_ ! (will see the Tokens)
The idea was that when a person receives tokens that have no meaning - this will be annoying. So we were thinking of solving this by informing the person that receives the tokens that his friend is trying to send him some cool stuff, and he has to DL SweetIM in order to see it / send it to others.
As most of you probably know - the current sentence is: "Get Emoticons and other cool stuff - free! <link><tokens>"
(Guess we should have been more creative with that sentence cause it does sounds like an advertisement) .
We would like to get your suggestions on a new sentence that will fit better, but will let the other side know that his friend just tried to send him something, instead of just showing him some tags without any meaning...
Take a look at what one of our users suggested in our forum:
Our forum
greg098:
quote:
Since I first downloaded this program, ive fallen in love with it. Its great, however I do have one issue. When you send someone an emoticon, wink etc. to someone who does not have this program, it just gives them this huge link to ur site (and it looks horrible). It would be easier and I think a lot better if something would display on their screen saying that I have just tried to send them an SWEETIM content and you need to download it from 'here' to view it. This program is free and 100% virus and spyware free.
This way, ppl wont be scared to download it and more ppl will download it because its spreading the word.
Personally I was thinking of something like:
"Your buddy is trying to send you a cool (or SweetIM) emoticon (or wink when sending wink, etc...). In order to see/send it - you can download SweetIM at <link><token>. "
PS. The tokens are in purpose part of the link not intermediating users with gibberish.
Please send your suggestions regarding this manner, so we would solve this issue for good…
Thanks again,
Ben
