Shoutbox

yes define first, but i think in both cases, try to uninstall msn messenger.

Edited: Well it seems you have recently installed too many winks so remove ur msn messenger then later Click Start then click on Run, and then typing %APPDATA% in the box that opens. In the Application Data folder, open "Microsoft", then "MSN Messenger".
If you're using 7.0 final, the Winks are stored in the Winks3 folder then delete the Winks.