Shoutbox

Hi guys. As others here seem to be having troubles with the new mess and plus I thought I'd add my experiences.
Yesterday I installed mess 7.5 already having mess plus on here. All seemed fine till my daughter tried to sign in. We kept getting the mess service is unable to sign you in message etc. Ran the troubleshooter, everything comes up fine. I took 7.5 off and put 7 back on and she signs in first time no probs.
This morning I decide to try again. Same problems. Fine on mine not on hers. So I unistalled mess plus. She signs in fine. I reboot and then put plus back on. She then cant sign in. I have 4 passport accounts on messenger and hers is the only one that wont sign in when plus is added. I even tried removing her account from messenger and in passport accounts in user accounts (xp), and then re-adding her account to messenger 7.5 with plus removed from the pc. Then I installed plus again, with out the sponser each time. Now what happens everytime I try to log her in and only on her account, is that the messenger is shortening her e-mail addy to her nick name?!!! And hence will not sign her in.
I have no other ideas how to fix this and wonder if anyone here knows why this is happening? The only other solution I can see is to get her another account which I'd rather not do if possible due to the hassle with e-mails etc this would involve and her having to re-add all her contacts.
Any one??? At present I've put v. 7 back on as I'd much rather have plus on here as its so useful.
Thanks Mc xxx