Shoutbox

It does seem like a rather strange problem. I can't really understand how MSNM 7.5 or Messenger plus could be causing sign in problems. The other day after reinstalling MSNM 7.5 i started receiving the error message that MSN was unable to sign me in and to try again later but after a few tries i was able to get in so are you sure the server just wasn't down?

You could try completely removing MSN and Messenger Plus then reinstalling them again to see if that has any effect. If nothing you try seems to fix the problem and you are forced to make your daughter a knew account  there is a way she can still keep all her contacts. Sign into her msn and open her contact list, then in the bar at the top click 'contacts' then click save contact list, then when you've made the new account just go to contacts/import contacts from a file and select the saved contact list file.