Shoutbox

I don't know how to use Remote Desktop, I always use UltraVnc (http://ultravnc.sourceforge.net) and it works great! You can register UltraVnc as a service and control everything, including remote file transfer by lan or internet.
"UltraVNC is an easy to use, fast and free sotware that can display the screen of another computer (via internet or network) on your own screen. The program allows you to use your mouse and keyboard to control the other PC remotely. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location.
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UltraVNC key features include FileTransfer, Video Driver, Encryption Plugins, MS Logon, high performances over all kinds of connections, Viewer Toolbar, JavaViewer with FileTransfer, autoscaling and serverside scaling, Multiple Monitors support, Repeater/proxy support, good Security and Text Chat."