Shoutbox

well I have the latest verison of MSN mesenger && plus.  The error says messenger has encountered a problem and needs to close.  We are sry for the inconvenience.  It then says to either send error report the microsoft or the don't send.  I don't really kno how else to describe the error.  When I restart my computer it sometimes works but then when i turn it off and turn it back on the next day, it doesn't work.  I don't have any plug ins.