1. Run Roxio assistant .
2. Update Easy CD and DVD Creator as described above.
3. Support for Newer Recorders: Your CD or DVD drive may be newer than the drives Easy CD & DVD Creator 6 already supports. You can add support for newer drives by using the Roxio Updater. You may also check our online database for supported drives at:
http://rpp.roxio.com/drives/?page=supported_drives
4. Is Drag-to-Disc Interfering: You may not be able to use your burner (CD/DVD recorder), or the burner may not be recognized if it is already being used by another Easy CD & DVD Creator application (for example, Drag-to-Disc).
Drag-to-Disc uses formatted discs, Easy CD & DVD Creator's: Creator Classic, AudioCentral, Disc Copier, PhotoSuite, and DVD Builder all need blank unformatted discs. Remove the formatted disc and replace it with a blank, unformatted disc.
Here are some behaviors that indicate the disc in the burner is a formatted disc:
* Disc Copier will say "Reserved by Roxio Drag-to-Disc Kernel
* AudioCentral will say "The device . . . Has been reserved by another application..."
* PhotoSuite will not allow you to select "Record" when making a VCD
* DVD Builder will only allow you to "Save Project as Image File on Hard Disk"
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