well yeah indeed they are real hotmail support, because it is like the 5th reply.
actually what they exactly said was
quote:
Account access consent:
"To continue to help you, I may have to access your account. If I have to access your account, I will have to reset your password. If you do not give me permission to access your account, I may not be able to continue to help you. May I have your permission to access your account if I must? If the answer is yes, please reply by saying, 'You have my permission to temporarily access my account.' As soon as I complete my troubleshooting, I will reset your account back to your original password, and then let you know that the issue has been resolved."
it is somehow different than what i expressed, by still they are going into my account.
what cofuses me, how they are going to reset back the password if they didn't know the previous ! i mean why they dont directly use the present password, why the reset !
regards
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![[Image: outpox.jpg]](http://tinypic.com/outpox.jpg)
