My friend is trying to put some tunes on her ipod from itunes. She has tried copying and pasting them and dragging them but nothing works. I think it is probobly locked but as I haven't got one I don't know how to direct her. Does anyone know how to unlock it or what the problem is if it is not the one I think. Also when she tries to click on songs from her ipod they are gray and shaded. Thanks
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