Shoutbox

I'm having the same problem, and it happened with MSN Messenger and now it's happening with WLM. I'll try to make a detailed explanation about the problems with Zone Alarm, sorry if it's a bit messy, English isn't my first language.

First, with MSN Messenger I could see the display pictures, but no Personal Messages. That happened almost for a year, the only way I could notice the messages was watching the Events Window in Plus, but it said something like: (rough translation from Spanish): "(unknown user) has changed his personal message to: Hello, blah, blah, blah". It also afected the songs which my contacts were listenning, they didn't show up. However, my contacts could read my personal message and see what I was listenning to.

When I updated the Zone Alarm a week ago, the display pictures were gone. The only way they showed up was after being connected for a long time (I leave my computer turned on a lot of time).

Now I installed WLM, and it's still happening. No display pictures, no personal messages (and the only way to notice them is to watch the events window, but you notice someone changed their message, not who did it). The display pictures may (or may not) show up after being connected for a long time.

I've tried uninstalling Plus (both with MSN previously, and WLM now), no changes. I've tried reinstalling MSN Messenger, no changes, and reinstalling WLM too.

I don't know if the people in Zone Labs are working on these compatibility issues, because turning the Instant Messaging security option off does not solve the problem, the only way is to turn off the firewall (which is suicidal in web terms). Checking that all permisions to Messenger were given didn't fix it either.

Sorry for the long post, cheers.