Shoutbox

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Please..i need your help!!!!
i've been trying since last week to install plus 4.but..every time i try..it says that i can't because i'm not the administrator of my computer..
how can it be????i do am the administrator!!!
but..never mind..
i tried then to install it from the other account (in the same computer)..for it was possible plus recognized that one as the total administrator..
but nothing worked there either.

now..how can i manage to install it??

please..i extremely need your help!!!

thanks!!!!