A quote from a thread about this same thing... the quote has other threads (not including the one I quoted from) that are about the same thing.
quote:
Originally posted by UTI
http://shoutbox.menthix.net/showthread.php?tid=63557
http://shoutbox.menthix.net/showthread.php?tid=63472
http://shoutbox.menthix.net/showthread.php?tid=63551
http://shoutbox.menthix.net/showthread.php?tid=63545
http://shoutbox.menthix.net/showthread.php?tid=63438
http://shoutbox.menthix.net/showthread.php?tid=63409
BY now MS knows about the problem... the Feedback or the Help and Support will both work in contacting Microsoft about the problem you are experiencing... You're better off not trying to contact them about it since they are probably busy trying to fix it already.