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RE: Getting proper internet speeds
There are numerous things which can affect this:
- Speed tests are never really good indications. They're hosted on a server on the internet which is affected by other traffic, are not located close to you etc.
- You're on a shared network. Cable networks are not dedicated lines. Your line is dedicated right to the point where it gets to the street - from then on it is shared with any of your neighbours who are also connected to the cable network and their bandwidth usage can affect your transfer rates (assuming your ISP is not overloading their network and have adequate bandwidth available - which they probably do)
Generally (if you have proof from servers located near you on the internet) you can call up your ISP and complain about the speed - they'll run some tests on the connection and the modem remotely and if you still experience problems they may send a technician out to take a look at your modem, line and connection.
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