quote:
Originally posted by Exca
I got it back to the shop and they sent it for repair. 2 weeks and the phone is 4 days old. Instead of giving me another one they let me wait. what a service i made a complaint... they say they will updade the software but afaik there is already the lastest software on it and i guess there are other problems....
Seeming as the latest software update for the D500 was a lil while ago i would imagine it had the latest software on it, in my opinion they are saying it too stop you from getting angry, if i was you i would go in there and demand a fresh one and if they disagree tell them "the customer is always right" and if they still complain say "I want to speak to your manager this instant!"
EDIT: I think you had like a second hand one or a duff one as mine has never been bad when talking to people(it's actually really good) and have never had proplems with the slide like vimto says it is very smooth.