Shoutbox

Phoned back to the head of the shop, and he said that the crew didn't knew weather there was a softwaremistake, or the phone itself was faulty. I said there was already the lastest software on it, and it was scouring during sliding somewhere. Then he said that there were proceduremistakes, and that i should have gotten a new one, but on the other hand, they tought it was the software and that's not really a bad handset, it just needs an update and needs to be sent back to samsung. So then you can discuss about what's right to do. But he says, theoriticly that i should have gotten another one, as this is not normal behaviour for a D500. He will phone me this week a couple of times to keep me updated about what's happening to the phone, and then, within 2 weeks when i get it back, i must use it until the problem occurs again, which probably will (his words) and then he will arange an exchange immediately, as he says i should have gotten a new one in the first place, that's more as normal.

So the shop tries to do the right thing, but i'm still as f*cked as i was, i have no phone for 14 days, and i'll have to go back to the shop 3 times (which is 1hour driving). And still no guarantee that i'll get a fresh one, i have a feeling this phone (which i worked a week for) is going to cause me a hartattack. God i wish i went to the local shop didn't knew that the big shops handle the most trouble