Shoutbox

Well, apparently they are related .. in my case anyway ..

I don't lose access to all of my Contacts Chat Logs, But a hand full (Open Chat Log Menu Item is Grayed out) Oh, I should also mention that, when the List is removed, my Contacts Groups disappear (Groups, not Contacts) .. would that cause the Log problem?

Edit: Well, I removed the list, this time the Groups did not disappear, but what i said about the Chat Logs still happened.



There is indeed a Chat Log for the user which has the Open option grayed out. Was, before I deleted my Contact folder. Also, isn't it funny.. that for that Contact, I can't even select 'Contact on Desktop' etc ?

Edit: As for this Contact, I sent them a msg, and sure enough.. the text ended up in their Log file, viewed through the Chat Log Viewer, yet .. the Open Chat Log Menu Item is still grayed out? whats up! (Seems to be Only one Contacted Affected)

Edit: Tried using unencrypted Contact List, Still no option with this user to open their Log file. The users nick has an in front of their name on my list, I didn't know if that might of been doing something, so I removed it.. and signed out & back in, still no option (Note: I can open everyone elses Log, that have a Log Available to be Opened)...  also, thos same people that Contact List Cleaner says don't have me on my list, still says that i'm not in their list (Which I am)

Edit: Replacing the original Contact Files (All Encrypted), so that there are no 'Open Log' problems worked & brought back the menu option for this Contact, I then unchecked the option in Messenger, to have my Contacts Encrypted, signed out and signed back in, the menu item to open their log was again gone yet im pretty sure most every other contact has the menu item(s)..

Edit: I again, Encrypt Contacts, sign out and back into Messenger, this Contacts Menu Items has appeared & work again.

Edit: I shut down Messenger, Removed my Contact Files, then Removed Plus! Live, restarted Messenger, Rearranged my Contacts into the correct Groups again, shut down Messenger... reinstalled Plus! .. Imported Saved Settings, and... the same problem

Edit: Again without Importing Saved Settings This time, still no luck.

Edit: Shut down Messenger, & Removed Chat Logs directory from My Documents. Now, every Contact says There is no Log for this Contact or file Does not Exist (Of Course) .. with the exception of this one Contact, who still has no Menu Items.

I'm Lost I can't see any reason why it only does this with one particular Contact:

1. Only works with my Original Encrypted Contact List.
2. If I unselect Encryption & restart Messenger, The contacts Plus! menu items disappear.
3. If I remove my Contact Folder, & start from scratch using Encryption, menu items are still missing for that Contact (all others have the menu, not grayed out)
4. I've done everything I think?
5 I removed my personal data folder with dp's & everything else, that left me with no Personal Settings, but still didn't bring back this users Plus! menu items..
6. Erased MessengerCache Folder from Temp.

If I simply restore the backup Contact List Folder, first enabling Encrypted Contacts in Messenger, the plus! menu items return not grayed out for that Contact...

* Guess a Mod can move this post to Help and Support actually.