Shoutbox

quote:

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Originally posted by cookie revised

# Remove all the cache and storage directories used by Messenger (if they still exist):

C:\Documents and Settings\your_username\Application Data\Microsoft\MSN Messenger\
C:\Documents and Settings\your_username\Application Data\Microsoft\Windows Live Call\
C:\Documents and Settings\your_username\Application Data\Microsoft\Windows Messenger\
C:\Documents and Settings\your_username\Local Settings\Application Data\Microsoft\Windows Live Contacts\
C:\Documents and Settings\your_username\Local Settings\Application Data\Microsoft\Messenger\
C:\Documents and Settings\your_username\Contacts\
C:\Windows\Temp\MessengerCache\

and the main folder:
C:\Program Files\MSN Messenger\

note: "C:\Documents and Settings\...", "C:\Program Files", "C:\Windows\Temp" may be named differently on your computer. If so, find the appropriate root directories.

You can do this by going to you command prompt (Start > Run > cmd) and type "CD xxxx" where xxxx can be:
%programfiles%          to go to your "C:\Program Files\"
%temp% or %tmp%    to go to your "C:\Windows\Temp\"
%userprofile%             to go to your "C:\Documents and Settings\your_username\"

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