quote:
Originally posted by ahmetgns
Well, you saw every contact was blocked when you signed in webmessenger. Can you now go to your Profile (edit mode) [Messenger Options > Edit Profile button] and try to set a permission setting for General Appearance for instance? To do this, you will first select Custom (Ozel) from the dropdown list, then Messenger allow list, you will see your allow list there. Can you check if the contacts who you saw as blocked in webmessenger appears in this Allow list now? If so, I think you must demand Microsoft to reset your Allow and Block lists.
If you can't see them there, then your contacts aren't allowed in fact, they are all blocked on the server side but Messenger shows them in both lists.
Bu arada "reason: same" diyorsun da dogrusu "result: same" olacak kanimca.
Yes I go to the page of my profile. In there i see the contacts which are in the webmessinger blocket are in allow list. Then I will contact with microsoft support to reset may allow and block list. May be you are true.
quote:
Originally posted by xJ +
I had this experience before. And the following attached file is the solutions given by the messenger team.
The file is in .doc format. Please use Microsoft Words to open.
Farther note:
Despite the two solutions given, it doesn't help me till the team asked me to allow them to access my account to fix. And successfully, it's fixed though I have to allow uPnP on my router.
PS: the solutions are somehow the same as the given above with additional solutions.
Thanks for the solutions but I tried them before. Because first I write to microsoft support.