Shoutbox

Thanks, but I'm still very confused.  If I go into 'personalized status', I get a box that's kind of like the one you have in your post.  What is the 'Name Tag' box for, and the difference between "Personal Message' and 'Auto-responder'?  And will 'Busy' instead of 'Away' work the same?  Also, can't the auto message just go out to anyone who sends me a message, or do I need an 'activation' word for it to work?

In the Answering machine, I have pretty much the same questions.  I just want to set it up for 1 immediate greeting to EVERYONE who IMs me, that's all.  I'm not trying to make it real complicated.

Thanks for everyone's help so far