Shoutbox

I use the 8.5 version and I tried to listen to sounds in Sound Library window but nothing and my sound system configuration is fully correct as it is supposed to be and I also checked the connections a couple of times.  I still cannot hear the emotion sounds but the receiver can hear all the sounds I sent. Also I cannot hear the emmotion sounds sent to me but I can hear all other sounds perfectly ( even music or movie sounds).

I even uninstalled messenger Plus and messenger and installed it again a couple of times but still not working.

Due to a serious illness I rely on these sounds and it even can save my life that's why I need help with this problem so badly.


(sorry for my English but I am Dutch)

thanks for your help!!