quote:
Originally posted by saralk
We have the feature that puts a lightbulb next to really good posts, so why don't you make a list of all the lightbulbed posts in Help & Support, and then make a really extensive FAQ?
because people wont read it, people don't want to spend time reading lengthy FAQ's unless they have to, they'd much rather just throw a post in to the mix and hope somebody will direct them to the right place