quote:
Originally posted by kostakiss
hi,I've just downloaded the new version..the previous was working great..the new one..doesn't work! why??
i reinstalled it ..deactivated-activated..but nothing..
Could you be a little bit more specific? What exactly isn't functioning: the preferences window, a certain feature, the installation of the script itself, or something else?
Here are some things which might help me finding the problem when you specify them:
- In a conversation window, send (!VER) to a contact (a bot or someone who doesn't care). The message which is then sent should contain your Windows version, Messenger version and Plus! version. This information may help when it's a version-specific issue.
- If possible, some debugging information of Countdown Live can help a lot, as it can contain describing information of the problem.
To do this, you first need to enable script debugging in Plus! Live. Open the Plus! script preferences (Plus! Scripts Menu > Script Preferences), then make sure the option "Enable debugging options" is checked and click OK.
Then, you can open the script debugger (Plus! Scripts Menu > Show Script Debugging). Select "Countdown Live" from the list, try to simulate the problem (for example, opening the window or installing the script) and see if anything appears in the text box below. Then, copy-paste that in your reply.
- If you can, attach a screenshot of your problem.
Open the window with the problem (the error box, the preferences window,...) then press Alt+PrintScreen (or Alt+PrtScrn depending on your keyboard). Open Paint (or any other graphics editor) and paste (Ctrl+V) the image. Save it and attach it to your reply by using the "Attachment" field in the "Post Reply" form.
Start by simply describing your problem! As a script developer, I can't do anything with a reply saying that
it doesn't work. What's
it? How can I know what is wrong when you don't say what's happening at your side? How can I find a solution when I don't know the problem?
Please, reply and clarify what's the problem.
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