This might be the problem:
http://forums.theplanet.com/index.php?showtopic=90185
quote:
This evening at 4:55pm CDT in our H1 data center, electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room. Thankfully, no one was injured. In addition, no customer servers were damaged or lost.
We have just been allowed into the building to physically inspect the damage. Early indications are that the short was in a high-volume wire conduit. We were not allowed to activate our backup generator plan based on instructions from the fire department.
This is a significant outage, impacting approximately 9,000 servers and 7,500 customers. All members of our support team are in, and all vendors who supply us with data center equipment are on site. Our initial assessment, although early, points to being able to have some service restored by mid-afternoon on Sunday. Rest assured we are working around the clock.
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Update (June 2 @ 08:00 GMT):
quote:
Originally posted by http://service-update.theplanet.com/
Our network operations team is currently working on the ev1servers.net nameservers to ensure that they are online, are routed to correctly, and propogate as quickly as possible.
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