Hello, I was recently installing Windows Service Pack 3 earlier tonight and during installation, I recieved this message:
ERROR LOADING: C:\WINDOWS\system32\wbem\wbemupgd.dll
So I clicked OK and then after the installation of Service Pack 3 had finished, I clicked Restart Now.
My computer does not now boot, instead I recieve a blue screen with this message:
STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000139 (0x00000000 0x0000000)
The system has been shutdown.
I have read the following Microsoft Support Article, but do not understand it too deeply:
http://support.microsoft.com/default.aspx?scid=kb;en-us;156669
I have tried starting my computer from Safe Mode / Last Known Good Config / Normal Mode and I keep recieveing the blue screen message above.
How do I get a command prompt when my computer does not start?
I have tried to boot from my XP installation disk in the CD Drive, but I still recieve the blue screen message.
Is there anything else I can do?
I would love all and any help!
It would be so greatly appreciated!
Thank you
PS - I am using a Toshiba Laptop with Windows XP.
PPS - Stupid Service Pack 3 ...
