Shoutbox

Hey all,
hoping someone can help me.  I've not slept too well and I'm going insane trying to figure this out.
I'm trying to get a contact object when they send me a message, so that I can obtain things like DP, email etc.  I found out that I already had it scripted entirely wrong, as I was just trying to use Origin.Email.
I've started using an enumerator, and comparing Origin to e.item().Name, but this method isn't working, because of nicknames.  Can anyone suggest another way to do it?
Cheers