for those of you who are having problems, can you try doing this:
Start > Run > cmd
in the black command prompt window, type these 2 commands, and paste the results here
code:
ping 67.15.135.18
tracert 67.15.135.18
EDIT: I just ran it myself and there does seem to be some network difficulty
code:
Tracing route to ev1s-67-15-135-18.theplanet.com [67.15.135.18]
over a maximum of 30 hops:
1 * * * Request timed out.
2 11 ms 12 ms 9 ms blk-224-248-1.eastlink.ca [24.224.248.1]
3 12 ms 8 ms 9 ms hlfx-asr1.eastlink.ca [24.222.226.85]
4 11 ms 11 ms 11 ms hlfx-br1.eastlink.ca [24.222.79.205]
5 19 ms 21 ms 18 ms xe-11-0-0.bar2.Boston1.Level3.net [4.79.2.89]
6 23 ms 25 ms 26 ms ae-8-8.ebr1.NewYork1.Level3.net [4.69.140.98]
7 24 ms 35 ms 34 ms ae-61-61.csw1.NewYork1.Level3.net [4.69.134.66]
8 28 ms 49 ms 53 ms ae-64-64.ebr4.NewYork1.Level3.net [4.69.134.113]
9 63 ms 71 ms 58 ms ae-3.ebr2.Dallas1.Level3.net [4.69.137.121]
10 60 ms 70 ms 72 ms ae-62-62.csw1.Dallas1.Level3.net [4.69.136.138]
11 167 ms 223 ms 220 ms ae-14-69.car4.Dallas1.Level3.net [4.68.19.6]
12 60 ms 59 ms 80 ms THE-PLANET.car4.Dallas1.Level3.net [4.71.122.2]
13 74 ms 73 ms 77 ms et1-1.ibr02.hstntx1.theplanet.com [70.87.253.54]
14 72 ms 77 ms 73 ms et1-3.ibr02.hstntx2.theplanet.com [70.87.253.58]
15 88 ms 70 ms 73 ms po2.car12.hstntx2.theplanet.com [74.55.252.210]
16 76 ms * 84 ms ev1s-67-15-31-198.theplanet.com [67.15.31.198]
17 * * 79 ms ev1s-67-15-135-18.theplanet.com [67.15.135.18]
Trace complete.
Pinging 67.15.135.18 with 32 bytes of data:
Reply from 67.15.135.18: bytes=32 time=85ms TTL=48
Reply from 67.15.135.18: bytes=32 time=95ms TTL=48
Reply from 67.15.135.18: bytes=32 time=72ms TTL=48
Reply from 67.15.135.18: bytes=32 time=74ms TTL=48
Reply from 67.15.135.18: bytes=32 time=74ms TTL=48
Reply from 67.15.135.18: bytes=32 time=74ms TTL=48
Reply from 67.15.135.18: bytes=32 time=79ms TTL=48
Reply from 67.15.135.18: bytes=32 time=83ms TTL=48
Reply from 67.15.135.18: bytes=32 time=75ms TTL=48
Request timed out.
Request timed out.
Reply from 67.15.135.18: bytes=32 time=75ms TTL=48
Reply from 67.15.135.18: bytes=32 time=72ms TTL=48
Reply from 67.15.135.18: bytes=32 time=87ms TTL=48
Reply from 67.15.135.18: bytes=32 time=76ms TTL=48
Reply from 67.15.135.18: bytes=32 time=74ms TTL=48
Reply from 67.15.135.18: bytes=32 time=86ms TTL=48
Reply from 67.15.135.18: bytes=32 time=75ms TTL=48
Reply from 67.15.135.18: bytes=32 time=77ms TTL=48
Reply from 67.15.135.18: bytes=32 time=74ms TTL=48
Ping statistics for 67.15.135.18:
Packets: Sent = 20, Received = 18, Lost = 2 (10% loss),
Approximate round trip times in milli-seconds:
Minimum = 72ms, Maximum = 95ms, Average = 78ms