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i can't sign in to WLM
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NSKearns
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Joined: Apr 2009
RE: i can't sign in to WLM
Reinstalling won't help. I had the same issues and found the steps listed below helped.

Delete the Messenger Contacts Cache folder

 

For Windows Vista   

1. Show (unhide) hidden files and folders:   

    a. Click Start, and then click My Computer.

    b. In the new window, click the Organize drop-down list, and then select the Folder and Search options check box.

    c. In the Folder options window, click the View tab.

   d. Make sure that the Show hidden files and folders check box is selected.

   e. Click Ok, and then close the window.

 

2. Delete the contact store:   

   a. Click Start, and then click Computer.

   b. Locate the following folder:

C:\Users\Windows_log-on_name\Contacts\Messenger_e-mail_address

   c. Delete all the files that are in this folder.

   d. Locate and open the following folder:

C:\Users\Windows_log-on_name\Local Settings\Application Data\Microsoft\Windows Live Contacts

   e. Delete all the folders that are in this folder, including the hidden folders.

   f. Close the window, and then try signing in to Windows Live Messenger. 


 

For Windows XP:   

1. Show (unhide) hidden files and folders:   

   a. Click Start, and then click My Computer.

   b. In the My Computer window, click Folder Options on the Tools menu.

   c. In the Folder Options window, click the View tab.

   d. Make sure that the Show hidden files and folders check box is selected.

   e. Click Ok, and then close the window.

 

2. Delete the contact store: 

   a. Click Start, and then click My Computer.

   b. Locate the following folder:

C:\Documents and Settings\Windows_log-on_name\Contacts\Messenger_e-mail_address

   c. Delete all the files that are in this folder.

   d. Locate the following folder:

C:\Documents and Settings\Windows_log-on_name\Local Settings\Application Data\Microsoft\Windows Live Contacts

   e. Delete all the folders, including the hidden folders, that are in this folder.

   f. Close the window, and then try signing in to Windows Live Messenger.
04-26-2009 10:04 AM
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Messages In This Thread
i can't sign in to WLM - by nerdysock on 04-10-2009 at 11:33 AM
RE: i can't sign in to WLM - by High Speed Chaser on 04-10-2009 at 02:31 PM
RE: i can't sign in to WLM - by nerdysock on 04-10-2009 at 10:08 PM
RE: i can't sign in to WLM - by celticbhoy on 04-10-2009 at 10:56 PM
RE: RE: i can't sign in to WLM - by celticbhoy on 04-11-2009 at 03:27 PM
RE: i can't sign in to WLM - by Spunky on 04-11-2009 at 03:49 PM
RE: i can't sign in to WLM - by Moono on 04-11-2009 at 08:17 PM
RE: i can't sign in to WLM - by NSKearns on 04-26-2009 at 10:04 AM
RE: i can't sign in to WLM - by DJGryphyn on 06-09-2009 at 12:42 AM
RE: i can't sign in to WLM - by cman787 on 06-18-2009 at 06:39 AM


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