Shoutbox

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Greetings,

Beginning with 2009, all the Windows Live applications use a single service for access your
Windows Live Contacts (which is what this wlcomm.exe executable is). Therefore, if that
component has problems, they all will have problems, especially Messenger, which is useless
without contacts.

As a starting point, you'll need to clear out the cache of contacts stored in your Windows
user profile. It's just a cache, so you won't lose anything by doing this.

To do so, head over the following folder at (for XP):
\Documents and Settings\username\Local Settings\Application Data\Microsoft\Windows Live
Contacts

Where username is your Windows username. Additionally, some of these folders will be hidden
by default, to see them simply press the
Alt key on the keyboard in any Windows Explorer window to bring up the toolbar, click Tools,
then Folder Options, then the View tab, and then choose 'Show hidden files and folders'.
After click OK, they should appear with the other folders.

You'll need to remove this Windows Live Contacts folder. After it's gone, restart Messenger
and sign in again. If you still have the problem, other possible things which interfere with
wlcomm are custom windows themes (try going back to a default XP one), nvidia forceware, and
various security/antivirus software (uninstall these to see if they're part of the problem).

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