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RE: The dreaded "We are unable to run audio and video setup" problem.
May be its because you are using a program called McAfee Security Center. This issue is resolved in SiteAdvisor versions 2.9.256+ and 2.8.306+. To verify what version of SiteAdvisor you have installed:
* Open your web browser
* Click the drop-down arrow beside the SiteAdvisor icon in your web browser toolbar.
* Click About.
Use the first two digits to determine your version number. Upgrade to 2.8 or later.
If you are temporarily unable to upgrade, configure SiteAdvisor to stop monitoring Live Messenger:
* Navigate to the following folder:"C:\Program Files\McAfee\SiteAdvisor"
* Right-click the file sasets.ini and select Open With, then select Notepad
* Locate the section titled msnmsgr.exe
* Change Enabled=1 to Enabled=0
* Click File and select Save
* Close sasets.ini and restart your computer.
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