O.P. RE: no http,
when I say I could ping/tracert google.com, I could ping/tracert "google.com" I was using the domain name and it was returning an IP address, I tried IE using the IP address also; and it didn't work. I didn't try 3639556968, but I think it was a bit more tricky than that. the modem had a dns query in it's tests which passed and I also tried using google's DNS 8.8.8.8 but I still couldn't get it to work.
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