Someone with the same problem was advised:
quote:
With regard to password issue the best team to assist you would be Windows Live Technical Support. You may contact them by following these steps:
1.Go to https://help.live.com/help.aspx?project=liveidv1&market=en-us
2. Click “ Why can't I sign in? ”
3. On the lower right side of your screen click “Get more help”
4. Click “Get support”
Is it a hotmail account or another email that has a live id?
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![[Image: lost7ru.gif]](http://img518.imageshack.us/img518/6144/lost7ru.gif)
