MSN msger not working-virus? help me! |
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aneta
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Joined: Sep 2004
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O.P. MSN msger not working-virus? help me!
yesterday i got an anti virus disc and it found 131 viruses on my comp!!!
ok, anyway, i can't make a new account, when my internet won't let me! i'm not very good at it, but what happens when i delete all the cookies?
and i cannot go on hotmail.com because the net won't let me, it says taht i the page cannot be found or displayed!
hmm...does it mean, messanger will never run on my comp again?
its mad i dont know what to do!
This post was edited on 09-30-2004 at 11:08 PM by aneta.
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09-30-2004 10:03 PM |
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RaceProUK
Elite Member
Posts: 6073 Reputation: 57
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Joined: Oct 2003
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RE: MSN msger not working-virus? help me!
First, clean all those viruses off your PC.
Then, find your hosts file (in C:\Windows methinks), and edit it so that only the line '127.0.0.1 localhost' is present.
Hopefully, this will restore at least some of the Internet functionality.
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10-01-2004 08:51 AM |
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aneta
New Member
Posts: 11
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Joined: Sep 2004
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O.P. RE: MSN msger not working-virus? help me!
ok so the disc deleted all the 128 viruses, but it says that there 3 moe which it cannot delete for any reason (i have no idea why!)
and everytime when i turn my comp on it says how many and where viruses are found. and it says taht one is found in /mesanger.exe which is probably the reason why it isnt working, but also, it says taht a virus is found in /doors (??) there is a long link before ..../doors.exe" (i think its exe)
and i dont know how to get rid of it.
butt yeah, i will try what to tell me to...now
thanx
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10-01-2004 03:08 PM |
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user27089
Disabled Account
Posts: 6321
Joined: Nov 2003
Status: Away
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RE: MSN msger not working-virus? help me!
quote: Originally posted by aneta
ok so the disc deleted all the 128 viruses, but it says that there 3 moe which it cannot delete for any reason (i have no idea why!)
and everytime when i turn my comp on it says how many and where viruses are found. and it says taht one is found in /mesanger.exe which is probably the reason why it isnt working, but also, it says taht a virus is found in /doors (??) there is a long link before ..../doors.exe" (i think its exe)
and i dont know how to get rid of it.
butt yeah, i will try what to tell me to...now
thanx
I'd uninstall msn messenger, and do a search for doors.exe and find out what it is.. (Try www.google.com) then run the virus software again, and see if you can delete it ,
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10-01-2004 03:19 PM |
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aneta
New Member
Posts: 11
36 / / –
Joined: Sep 2004
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O.P. RE: MSN msger not working-virus? help me!
hmm....well i go on control panel, go on add or remove things and when i want to remove the messenger, it say that the file could not be removed, as it doesnt exist or its already in use (?)
and i wrote down the 3 viruses;
c:\windows\system32\SNLOGSVC.EXE
c:\Documents and setting\aneta\local setting\ temp\36.tmp.exe
c:\windows\syste32\MSNMSGR.EXE
these are the 3 viruses somehow the anti-virus (thingy) cannot delete.
how do i find them? where?
can i get rid of them at all?
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10-01-2004 04:58 PM |
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RaceProUK
Elite Member
Posts: 6073 Reputation: 57
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Joined: Oct 2003
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RE: MSN msger not working-virus? help me!
On XP yes? If so, then create a second admin account, and delet the files using that. Then, you can remove the second account.
I had to do that to get rid of a piece of adware once.
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10-01-2004 06:17 PM |
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MessEnGer
Full Member
mess the world
Posts: 169
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Joined: Jun 2004
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RE: MSN msger not working-virus? help me!
Doesnt the antivirus state what kind of virus these 3 are ??
well these files don't look important for your computer , you can see your running processess and kill MSNMSGR.EXE by using
task manager and then try to uninstall it
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10-01-2004 06:37 PM |
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aneta
New Member
Posts: 11
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Joined: Sep 2004
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O.P. RE: MSN msger not working-virus? help me!
trojan horseIRC\BackDoor.Sd Bot.37.T
---------------||----------------.Sd Bot.37.T
---------------||----------------.Sd Bot.34.BB
i have no idea what they mean.
you said that if i create a new user on my comp, and i delete the old one, could i copy my files to the new one? i need my pics, music and some work i did on microsoft for school. how do i do that?
if it's possible.
thank you sp much for helping me anyway, your work is appreciated
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10-01-2004 06:47 PM |
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CookieRevised
Elite Member
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RE: MSN msger not working-virus? help me!
Making new accounts isn't neccesairy and you could encounter some troubles with it if you don't know what you're doing....
Instead, boot up in Safe Mode (press F8 while the bootscreen shows, just before windows actually starts up), and run the virusscanner again. If things are well, it should be able now to remove those virusses completely.
Better yet, always try to scan your pc for virusses in Safe Mode.
This post was edited on 10-02-2004 at 02:34 AM by CookieRevised.
.-= A 'frrrrrrrituurrr' for Wacky =-.
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10-02-2004 02:32 AM |
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RaceProUK
Elite Member
Posts: 6073 Reputation: 57
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Joined: Oct 2003
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RE: MSN msger not working-virus? help me!
quote: Originally posted by aneta
if i create a new user on my comp, and i delete the old one
Not quite what I meant. What I meant was create a new admin, and use that to remove the files. Then, delete that new admin account and revert to your old account, which should now be clean.
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10-02-2004 09:41 AM |
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