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contacts are all gone in WLM09
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jassi.music
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O.P. contacts are all gone in WLM09
hey
I updated from WLM 8.5 to the new version 2009. But now all my contacts are gone and I can't even add new contacts.

I'm using Windows XP.

03-28-2009 11:59 AM
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Shiny Rabbit
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RE: contacts are all gone in WLM09
I think I had this when I tried the first beta just over a year ago, try re-installing WLM09, you may need to use something called ZapMessenger so it won't think it's still installed
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03-28-2009 12:02 PM
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djdannyp
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RE: RE: contacts are all gone in WLM09
quote:
Originally posted by Shiny Rabbit
I think I had this when I tried the first beta just over a year ago, try re-installing WLM09, you may need to use something called ZapMessenger so it won't think it's still installed

Don't advise people to use ZapMessenger unless the normall uninstaller fails!

Please try uninstalling Windows Live Messenger by looking in your Add/Remove Programs for 'Windows Live Essentials' then click 'Change' and untick the box for Messenger to uninstall it

Then re-download it from here and try re-installing it
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03-28-2009 12:05 PM
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jassi.music
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O.P. RE: contacts are all gone in WLM09
I have re-installed it 3 times. ~

on web messenger my contacts are still there. and on my other computer I tried it with WLM8 and my contacts were there too.
03-28-2009 12:06 PM
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djdannyp
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RE: contacts are all gone in WLM09
Try deleting your local cache of contacts which will cause WLM to try to re-download it from the server.

Close Messenger then do the following:

Start > Run > Type %USERPROFILE%\Contacts and click OK. Delete the folder which is named your email address.

Then try signing into Messenger and give it 5-10 minutes and it should hopefully re-download your contacts
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03-28-2009 12:09 PM
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jassi.music
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O.P. RE: contacts are all gone in WLM09
whats
%userprofile%
?.
>.<
03-28-2009 12:25 PM
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djdannyp
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RE: RE: contacts are all gone in WLM09
quote:
Originally posted by jassi.music
whats
%userprofile%
?.
>.<

it's what you have to type

it's a shortcut to get to the proper folder

do exactly as is posted above
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03-28-2009 01:57 PM
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jassi.music
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O.P. RE: contacts are all gone in WLM09
ah ok I thought I have to type sth like my hotmail adress.
ok I will wait.,~
It doesn't work
=[
03-28-2009 02:07 PM
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Knobcreeko6
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RE: contacts are all gone in WLM09
hmmm, any other ideas? I have the same problem and have installed at least 6 times, and have tried the above solution as well.
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03-29-2009 02:15 AM
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jassi.music
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O.P. RE: contacts are all gone in WLM09
.so I have to go back to 8.5?!
03-30-2009 07:28 PM
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