Shoutbox

Windows Live Communications Platform has encountered a problem and needs to close.  We are sorry for the inconvenience.

It continues to say this and if I don't click on either SEND ERROR REPORT OR DON'T SEND the msn continues to run as normally it's just crazy...

Plz help...

can anyone help me?

Problem signature
Problem Event Name:    APPCRASH
Application Name:    wlcomm.exe
Application Version:    14.0.8064.206
Application Timestamp:    498cddf7
Fault Module Name:    ADVAPI32.dll
Fault Module Version:    6.0.6001.18000
Fault Module Timestamp:    4791a64b
Exception Code:    c0000005
Exception Offset:    0002b68e
OS Version:    6.0.6001.2.1.0.768.3
Locale ID:    1043
Additional Information 1:    8053
Additional Information 2:    0a945b62bf6469ba48c1bcd048acbbc6
Additional Information 3:    382d
Additional Information 4:    f3dbe13fe220264cbfaefeb75248fdf4

Extra information about the problem
Bucket ID:    1141397402

Window Live Communications Platform has encountered a problem and needs to close. We are sorry for the inconvenience.

If i touch Send Error Report or Don't Sent the MSN Close.

Error Report Contains:

Error Signature

AppName: wlcomm.exe           AppVer: 14.0.8064.206             

ModName: kernel32.dll           ModVer: 5.1.2600.5512

Offset: 00009eca

Some peope with this problem it has SOLVE and can help   

This worked for me:

quote:

---

1---C:\Program Files\Windows Live\Contacts
2---right clcik properties of wlcomm.exe
3---click compatibility
4--- Run on windows 95
5--- tick disable visual effects
6--- clcik OK

7---> and presto your problem is solved
case closed
too good

---

From http://answers.yahoo.com/question/index?qid=20090325221634AAmDNdI

I'm running the NVidia firewall (pre FirstPaAcket though I think)

Lurve the fact win 95 mode makes it work! (though I guess most of the others would too)

Hope this helps the community!

[size=4]Everyone, you are in luck. Simply delete Norton 360 from your programs, then restart.
Vista ticks me off.
anyway, enjoy messenger.

I had the same problem . I emailed the Help Center, etc, and did everything they told me to. After doing that , when I tried to sign into Messenger, it wouldn't let me sign in at all.

This is what I did:
Click Start
In the start search bar Type Programs and Features
Click on Programs and Features.
Delete everything that involves Windows Live.
Windows Live Essentials, Windows Live Sync, Windows Live Upload Tool, Windows Live Sign-in Assistant.

Then, reinstall a fresh version of Windows Live Messenger and it should work after that. It worked fine for me after all of this.

I'm not sure if anyone has found a definite solution for this, but after reading this thread (among other BBs) this is what worked for me:

1. Uninstall NVidia ForceWare Network Access Manager. If uninstalling through the default windows installer does not work, you can go to majorgeeks.com and download Total Uninstall. It's shareware, but will uninstall all of the registry keys/files associated with NFWNAM.

2. Restart.

3. Make sure you are NOT running a custom desktop theme. I was running a custom World of Warcraft desktop and changing it back to default Windows XP theme solved the problem.

I was able to get into Windows Live without moving the wldlog.dll file some sites suggest. I hope this works for all of you having problems!

Some notes: Most users with an ASUS M2N-SLI (Or any asus board with an NVIDIA chipset) are going to have the option to install the NFWNAM. Most people do because they do not know what it is/does. It has some sort of firewall built into it and this stops you from connection CORRECTLY to MSN. You CAN possibly fix it by moving your wldlog.dll (I suggest moving it somewhere safe like My Documents if you do decide to try this solution).

DO NOT DELETE THAT FILE.
That solution worked for me at first, but then I noticed that I couldn't add new contacts unless I was using Windows Messenger, eBuddy, or msn2go. Then once I was back on WLM, the cotact disappeared. Also, the wldlog.dll solution only works (for me) if you've been able to log into WLM before. If you've not logged in, this solution doesn't work.

I hope all of this information is helpful.

Everyone, I've dealt with this today, at an XP client site and it was the NVidia utilities as was suggested above and elsewhere.
Start|CP|Add/Remove Software, and choose NOT the driver(s) but the Network management utility.

In fact, when NVidia Network Manager uninstalls, and if you have LiveMail open (to keep it open with the error, just drag the "I have to close" Popup out of your way, seems to be a useful workaround) and if you have browser open and you try to uninstall NVidia Network thingie, you will be told that LiveMail and Browser are stopping the uninstall and do you want to close those apps.

Forever grateful! Thanks, to all posters with this RIDICULOUS bug

what kind of anti-malware did you use?

try to by passing the error-box and use the WML normally.